TERMS & CONDITIONS:

1. Fees. 1.1 Full payment of the course fees must be received prior to commencement of the course. Your place on the course cannot be guaranteed until full payment is received. 1.2 All fees stated are inclusive of VAT.

2. Methods of payment. 2.1 Fees can be paid by credit card by post, fax or online. Payment by cheque is also accepted except in the two weeks prior to the course start date and please make all cheques payable to London Artscom Limited. 2.2 Fees can be paid by cash if payment is made in person. Please see clause 20. 2.3 Payment by bank electronic transfer, Banker’s Draft or a payment which is sent for collection is accepted for UK and overseas residents. Please add £30 to your fee for the additional bank charges to be made to us and provide us with the transaction reference number. Our bank details are available on request. 2.4 If your company is paying for the course fees and would prefer to be invoiced, please write to us on your company’s headed paper and send a company purchase order with your booking form. Payment is required within 30 days of the date of the invoice.

3. Discounts. 3.1 A 5% discount is available if two or more courses are booked and paid for at the same time and the total value of the combined course fees exceeds £1,200 but not £2,200. Combined course fees exceeding £2,200 qualify for a 10% discount. 3.2 If you subsequently cancel your place on a course or we have to cancel a course for a reason set out in Clause 7 below we reserve the right to amend the discount accordingly. 3.3 This discount does not apply to the following courses: 3.3.1 Guide to promotional make-up artistry 3.3.2 Footwear summer school 3.3.3 All Study Abroad programmes 3.3.4 All Signature Masterclasses 3.3.5 Any other course costing more than £900.

4. Minimum age requirement. We cannot accept bookings from students under 18 years of age except for on those courses specifically listed as being for 16-18 year olds.

5. Materials and equipment. 5.1 The course fee includes the cost of basic materials which will be provided. 5.2 Please see the course description in our brochure and website for details of the additional materials which you will need. 5.3 Failure to bring the required materials will delay your progress on the courses.

6. Late applications. 6.1 If there are places available on a course we will accept bookings right up until the course commences. 6.2 If you apply within 5 working days of the course commencing we cannot guarantee that your booking confirmation will reach you by post prior to the start of the course. 6.3 Late applicants will usually have their

place on the course confirmed by telephone or email. If, however, you have not received confirmation within 24 hours of your application it is your responsibility to check the status of your booking which can be done by contacting the Short Course Office on +44 (0)20 7514 7552.

7. Cancellations by us. 7.1 Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. 7.2 We reserve the right to:- 7.2.1 amend or cancel courses. 7.2.2 change course location. 7.2.3 substitute lecturers and tutors. 7.3 If we cancel a course we shall endeavour to give you at least one week’s notice and you will have the option of transferring to another course or of having a full refund of the fees which we will return to you within three weeks. 7.4 We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses or time-tabling constraints as set out above & beyond the cost of the course fee.

8. Cancellations by you. 8.1 If you wish to cancel your place on a course your request should be made in writing.

8.2 If your written request is received more than one month prior to the course start date, you will be entitled to a full refund, less an administrative charge of £30 to cover our costs. 8.3.1 If your written request is received within one month of the course start date you will not be entitled to a refund unless a replacement student can be found for your place. 8.3.2 If a replacement student is found prior to the course start date, you will be entitled to a full refund, less an administrative charge of £30. 8.4. If you have booked a course within one month of its start date conditions 8.1, 8.3.1 and 8.3.2 will apply.

9. Substitutions. 9.1 If you are unable to attend a course you are permitted to transfer your place to a substitute

student up to one week before the start date. 9.2 We must be notified in writing of the substitute student’s name and there is a £30 administration charge for each substitution. 9.3 Substitutions cannot be accepted after the course has started.

10. Transferrals. 10.1 You can transfer to another course up to one month prior to the course start date. 10.2 There is a £30 administration charge for each transferral. 10.3 Students can transfer a maximum of twice.

11. Non-attendance. 11.1 Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer. 11.2 However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable. 11.3 Please note that if alternative

options are offered there may be an additional charge.

12. Class postponement. If a class is postponed for reasons for which we are responsible, including staff illness, we will make every reasonable effort to reschedule the class or to add the missed hours onto the remaining course classes. We apologise for this inconvenience and urge you to ring us on +44 (0)20 7514 7552 if you have any concerns.

13. Force majeure. We shall not be liable for any failure or delay in the performance, in whole or part, of any of

our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control including, but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or the workforce of any other party), act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, pandemics, epidemics or other outbreaks of disease or infection, failure in the public supply of electricity, heating, lighting, air conditioning or telecommunications equipment.

14. Overseas applications. 14.1 As we may need to contact you in the two weeks prior to the course start date, please ensure you include your contact details in the UK when making your booking. 14.2 Please ensure that your place is confirmed and the course is running before you make any travel arrangements. We do not offer refunds for travel or accommodation costs in accordance with Clause 7.4 above.

15. Visas. 15.1 We recommend you contact the British Embassy in your own country to check visa requirements before you book your course. 15.2 If you cannot attend a course because you have not obtained a visa to enter the UK no refund will be offered although we will offer you a transfer (subject to the conditions contained in Clause 10 above) if your visa is delayed.

16. English. All classes are taught in English. Applicants whose first language is not English should note that they are required to be proficient in written and spoken English and be able to participate in group discussions and presentations in English. As a guideline we would expect you to have an IELTS score of 4.5 for practical courses and 6.0 for lecture courses. University of the Arts London also offers English courses for overseas students (please call +44 (0)20 7514 7261 for more information).

17. Bank holidays. Normally there are no Monday classes on bank holiday weekends and published course dates reflect this.

18. Student conduct. Students are expected to conduct themselves in a professional manner and to recognise that other students also require support and assistance. If a student becomes persistently disruptive we reserve the right to offer a verbal or written warning and, if this does not resolve the situation, we may, at our discretion, ask the student to leave the course.

19. Certificates. On completion of your course, and having attended the minimum number of hours required, London College of Fashion will provide you with a certificate of attendance. The name given on the booking form will be the one that appears on the certificate. With the exception of the Study Abroad programmes, it is not feasible to examine and grade your ability of work or depth of knowledge. Therefore the certificate of attendance is not a qualification. If you do not receive your certificate at the end of the course for reasons that we are responsible for we will post certificates free of charge once the register has been returned to us confirming your attendance record. If you do not collect your certificate in class for reasons that we are not responsible for e.g. you miss the last class or leave early, we will post it to you (subject to you attending 70% of the course) but you must supply: Self addressed envelope & First class stamp. Alternatively you may collect the certificate from the Short Course Office. Certificates will be held for up to one month after the course has ended. Replacement certificates can be produced up to one year after completion of your course but will incur a fee of £30.

20. Payment by cash. 20.1 If you require to pay for your course in cash, and the amount is over £500, you will be required to provide photo ID (preferably either a driving licence or passport) which we will photocopy and attach to your booking form. 20.2. ALL cash bookings requiring a refund will be required to bring photographic ID to collect a refund. This will be photocopied (if not already done when booking) when you come to pick up your refund. Please note that cash refunds can only be offered on weekdays between 10am and 4pm. Please also refer to clauses 7.3 and 8.

21. Recording. Due to copyrights, and to respect other participants, the use of audio and/or visual recording is not permitted during any course.

22. Health & Safety. Students are asked to wear appropriate clothing and footwear to practical classes (Pattern Cutting, Garment Production, Footwear & Accessories and Millinery). In addition, long hair must be tied back. Students who fail to comply with health and safety rules will be unable to participate in practical classes.

23. Course location. London College of Fashion has six sites across London. You will be advised of your course location in your booking confirmation letter. Please be advised that course locations may occasionally change due to operational reasons.

ACCESSIBILITY FOR STUDENTS WITH DISABILITIES

London College of Fashion takes a positive approach to ensure that students with disabilities can complete their studies successfully and enjoyably. We recognise that a disability can include many issues including physical impairments, hidden disability, sensory impairments, dyslexia, health or mental health issues. We strongly encourage you to contact us before you start your course if there is anything you would like to discuss with us. Every effort will be made to reasonably accommodate individual needs and we encourage you to contact us well in advance of your course start date.

Tel: +44(0)20 7514 7552

Fax: +4(0)20 7514 7490